FAQs

Q: How do I Open / Close a Cash Drawer shift?

A:

Off of the Management Menu, select "Open / Close Shift." This will open the Shift Management screen.

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Opening a shift is a two step process:

  1. When the screen opens the user should count the amount of money in the cash drawer and enter that amount into the Opening Cash value field.
  2. Then click on the Start Shift button.
    3. If the shift has not been opened prior to trying to enter a transaction the user will be taken to this screen automatically before they can enter the transaction.

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Closing a Shift is a five step process:

  1. Count all money in the cash drawer and enter this amount in the Closing cash value field
  2. Click on Calculate Deposit button this will calculate how much money to remove from the cash drawer to return the drawer to its starting cash total.
  3. Remove the calculated cash deposit from the cash drawer
  4. Click on Close Shift and the Shift Z report will come up in preview mode.
  5. Print the Shift Z and put it with the money removed for cash drawer for deposit.

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