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FAQs

Q: How can I use PC Charge to process credit cards for POS (Point Of Sale)?

A:

Setting up PC Charge to handle POS transactions is a seven part process (less if you are already using PC Charge to process credit cards for billing).

1. Install PC Charge on one workstation. See PC Charge documentation and make sure the directory that it is installed to (C:\Program Files\PCCW) is shared to all uses in the facility.
2. Make sure you do a test credit card transaction in PC Charge before entering information into eClubLogic.
3. In eClubLogic make sure add a PC Charge server under Setup >> Enterprise >>PC Charge Servers Tab Make sure to use UNC path. You do not have to map a drive letter to this shared directory.



4. In Facility Financial settings (Setup >> Facility >> Financial >> Credit Card Processing tab) enter processor and merchant account number



5. In Setup >> Enterprise >> Workstation place a check in the "Use PC Charge" check box and enter a PC Charge user Id. Each workstation MUST have its own UNIQUE PC Charge Id. Normally PC Charge comes with only one user Id. Please contact PC Charge to aquire more user Ids.



6. Once all the above information has been entered, run a test transaction in eClubLogic. Sell an Item for $1 and pay for it with a credit card. In the Tender screen, when you enter an amount in the credit card payment, the (F11) Process CC button will activate.



7. Clicking on the Process CC button will open the processing screen and allow you to swipe or manually enter the credit card number. If you have permission, you can also recall the credit card number the member has on file for billing.



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