Answers to Common questions About Motionsoft

Is the software comprehensive? Does it offer the features and functions you need, but not ones that will simply be superfluous?

  • eClubLogic provides numerous productivity tools which will help to make you and your staff more productive. In addition our applications have been designed to directly add to your bottom line. Our Sales Consultants will show you how.

For how long is it expected to remain functional? Approximately how soon, and frequently, will upgrades be required?

  • As long as you remain a customer in good standing with up to date support payments you are assured that you will receive the latest releases of our applications for no additional fees.

Will it be able to meet your club and members' needs for at least three years?

  • We strive to continuously stay ahead of the curve; KI was the first company to provide electronic document management solutions, gift card programs and online accounts functionality.

Is it integrated? Has it been designed as a single, unified system, or does it consist of independent modules that have been linked together?

  • KI provides single point of service for the applications you need to drive your business. Exercise prescription, fitness assessment, health risk appraisal, on line accounts, scheduling and of course membership contract management and billing. Of course, you always have the option to choose to work with any of our partners and we are happy to discuss customized development services to best of breed applications.

Is it reliable, doing what needs to be done whenever it needs to be done?

  • KI has been meeting the needs of clubs such as Equinox Fitness, The Maryland Athletic Club, Healthworks Fitness, The Cascade Clubs, Akron General Lifestyles Center and The Sporting Club for many years. We continuously strive to deliver innovative solutions and features. Our customers and successes speak for themselves.

Can it simultaneously handle the data-processing needs for a number of different club locations?

  • KI applications are designed to manage both enterprise clients as well as single site facilities.

Is it scaleable? Will it allow you to make adjustments in response to changing club needs?

  • KI's rules based systems allow you to make changes at the enterprise level and see the changes take place immediately at the club level including: Promotions management, discount management, new hire entries, membership rules and inventory management

Is it easy to use, offering intuitive, point-and-click type operation?

  • Our applications use Wizards to facilitate staff training. Various processes, including prospect management, new member sign up, freeze and membership changes are intuitive easy to learn.

What sort of initial and ongoing training does the vendor provide? Is there an associated fee?

  • KI provides both in house, on site and web based training o customers on an as needed basis. Click on the training link for additional detail

Is the software economical? You shouldn't have to worry about hidden or unexpected charges. Monthly transaction fees for billing, for example, can quickly add up to a large unnecessary expense. How much will future upgrades cost?

  • There are no hidden costs and our software gives you the flexibility to shop around and get the best rates the market has to offer. The only fees are those associated with annual support or custom development.

Does the vendor have a design team that's constantly working on upgrades and new releases?

  • Our software design and development teams work with our customers to develop and design applications right here in the United States we do not outsource and are proud to have a professional staff of in house technology experts who consistently deliver top tier products

How long has the vendor been in business, what sort of a reputation do they have, and are they able to document the claims they make?

  • KI has been in business for over 20 years and is one of the most respected names in the industry. We stand behind our products and our customers stand behind us! References available...