Careers

If you are interested in any of the positions we have listed, please contact us at 1.800.829.4321, email us at , or fill out our contact form. Please make sure to specify the job that you are interested in.

Technical Support Specialist

We are currently looking for a highly motivated person to join our Customer Care team. We offer a great benefit package: Medical, Dental, Vision insurance, paid vacations, paid education and the opportunity to grow within the company.

Job Responsibilities:

  • Answer questions over the phone and/or reply to e-mails.
  • Assist customers with questions/problems pertaining to our software and hardware (i.e. printers, web cameras, cash drawers, etc.).
  • Train clients at our headquarters office or at the client’s site on how to use our software (some travel may be required).

Skill Requirements:

  • Working knowledge of:
  • Windows 2000/XP/Vista
  • Microsoft Office (MS Excel, MS Word, MS Access)
  • Internet Explorer
  • Mozilla Firefox
  • Remote Desktop Connection
  • Excellent verbal and written communication skills.
  • Exhibit exceptional customer service skills.
  • Ability to work well in groups and individually.
  • Great initiative and able to work with little supervision.
  • Candidate must be authorized to work in the U.S.
  • Experience utilizing a help desk ticketing system is a major plus.

Experience in the Health and Fitness Industry is a must.

Not Required but a plus:

  • Basic knowledge of Microsoft SQL Server 2000/2005
  • Networking experience

Contact Person

Javier Aguilera, email: .